{"id":12430,"date":"2020-07-06T14:29:00","date_gmt":"2020-07-06T14:29:00","guid":{"rendered":"https:\/\/demo1.mycartheme.com\/?page_id=12430"},"modified":"2025-02-20T21:23:30","modified_gmt":"2025-02-20T21:23:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/happyvan.bm\/home\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you offer any sort of warranty?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Regarding your inquiry about a warranty, unfortunately, we do not offer a warranty on the vehicle. It was sold in its current condition, as seen.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is included in your price?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Our pricing includes CIF (Cost, Insurance, and RORO Freight), export processing fees, duties, inland freight charges, customs clearance processing fees, and currency exchange fees. If needed, we can take the vehicle to TCD for an initial inspection.<\/p>

***Please note that you are still responsible for paying your own permit fee, annual registration fee, signage on your vehicle and annual insurance.***<\/strong><\/em><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCannot find the right vehicle?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If you can\u2019t find what you\u2019re looking for on our website, don\u2019t hesitate to reach out! We\u2019re eager to assist you. Simply fill out our request form or send us a message on WhatsApp at 333-0095. Your satisfaction is our priority!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan we bring in a private car?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

At present, our company only offers vehicles for commercial use.<\/p>

Furthermore, please be informed that, in accordance with Bermuda law, only brand-new vehicles may be imported for private use. The importation of second-hand vehicles for private use is prohibited.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I get a commercial van if I work for myself?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, you can obtain a commercial van permit with TCD if you have registered your business at least self-employed with the Office of the Tax Commissioner. Additionally, you must be current on your payroll tax payments and Social Insurance contributions.<\/p>

If you would like to learn more about registering your business with the Office of the Tax Commissioner, please visit this link.<\/strong><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIf I order the van from the stock in Japan or request a special order, how long will it take for my vehicle to arrive in Bermuda?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Under normal circumstances, if full payment is received before the 16th of each month, we will process the export procedure and reserve space on a RORO (Roll-On\/Roll-Off) ship. Vehicles typically depart from Japan at the end of each month and take approximately 8 to 10 weeks to reach Bermuda.<\/p>

However, due to COVID-19, the availability of space on RORO ships can be unpredictable. We prioritize vehicles that have been fully paid for by the deadline; in other words, the “pay first, go first” policy applies as soon as space becomes available.<\/p>

If you prefer not to wait for available space on a RORO ship due to time constraints, we offer an alternative option. You can choose to ship your vehicle in a 40ft container, although this option will incur higher freight charges. Please contact us for updated pricing and to secure your shipment with confidence.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Yes, you do, unless you have special permission from TCD for your business not to put the sign on the van.<\/p>

Please click here<\/a> <\/strong>for the TCD lettering requirement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I have a passenger vehicle with a Light or Intermediate license?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Before purchasing any vehicle that resembles a passenger vehicle, we recommend sending the special specifications to the TCD for confirmation or approval to license the vehicle as LIGHT or IN.<\/p>

***Please be aware that even with a TCD permit for LIGHT or IN, the customs department may not recognize the TCD import letter or permit for business use but they may classify your vehicle as intended for passenger use. In such cases, customs may charge a rate of 75% plus wharfage on the first $10,000, and 150% on any amount over that.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t